The easiest way to order repeat prescriptions are:

• Using your SystmOnline account
• Using your NHS account (on the NHS website or in the NHS app).

These accounts show you all your repeat medicine and dosage and you can choose the ones you need.

You can also:

• Use our online form
• Use the repeat dispensing service via your nominated pharmacy
• Use the repeat ordering slip on your previous prescription. Leave it at the surgery or post it to us.

Only order medications that you need and if you have less than 7 days of medication remaining.

We are not currently accepting repeat prescription requests over the phone except for vulnerable and elderly patients. 

Find out more about registering for online services

You can collect your prescription from the pharmacy 3 to 5 working days after you have ordered it. Pharmacies receive the prescriptions via Electronic Prescription Service (EPS).

You will need to choose a pharmacy to collect your medicine from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

• on the app or website where you order repeat prescriptions
• at your GP practice
• at any pharmacy that accepts repeat prescriptions

If you have questions about your medication, your local pharmacists can help you. They can also answer questions on medicines you can buy without a prescription. 

The NHS website Medicines A to Z has information on:

• how your medicine works
• how and when to take it
• possible side effects 
• answers to your common questions

If you would like to speak to someone at the GP surgery about your prescription, you can book a routine appointment with the practice pharmacist by: 

Phoning us on 0208 969 2058, Monday to Friday from 8am

Filling in our online form PATCHS.

As qualified healthcare professionals, they can offer advice on minor illnesses such as:

• Coughs
• Colds
• Sore throats
• Tummy trouble
• Aches and pains 

They can also discuss on medicine that you can buy without a prescription. 

Find a pharmacy

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private room. This means you can discuss issues with pharmacy staff without being overheard.

If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review. 

Find out more about NHS prescription charges

Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.